Customer Service in Difficult Situations 3.6.20

Date:         Friday, March 6, 2020
Time:        9:00am-12:15pm
Location:  Oakleaf Village at Lexington, 800 North Lake Drive, Lexington, SC 29072
Speaker:   Merry  Taylor, M.A.T. Health Education
Fee:          $60.00

This program will allow the learner to relate the power of a professional image by establishing rapport with patients.  They will also learn techniques to achieve effective communication through body language, tone and words.  Lastly, they will go over strategies for dealing with a difficult person by persuasion techniques and how to reduce anger in others  

Download flyer here

Event Date: 

Friday, 6 March 2020 - 9:00am to 12:15pm
To event remaining 10 days